Privacy Policy
Last Updated: July 24, 2026
National Radio Licensing ("Company," "we," "us," or "our") operates the website nationalradiolicensing.com (the "Site") and provides FCC license renewal filing services for businesses (the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the Site or our Services, you agree to the collection and use of information in accordance with this policy. This is an online service business; we do not maintain a public-facing office location. You can reach us using the contact information at the end of this policy.
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Contact information: name, business name, mailing address, email address, and phone number
- FCC-related information needed to complete a license renewal filing, including FCC Registration Number (FRN), call sign, license number, and related licensing details
- Payment information processed through our third-party payment processor (we do not store full credit card numbers on our own servers)
- Any information you submit through contact forms, phone calls, text messages, or email correspondence with us
Information Collected Automatically
- IP address, browser type, device type, and operating system
- Pages visited, time on page, and referring URLs
- Cookies and similar tracking technologies (see Section 6)
Information From Other Sources
- Publicly available FCC Universal Licensing System (ULS) data, used to identify businesses that may need to renew a radio license
- Business contact information from commercially available business databases, used for outbound marketing and compliance outreach
2. How We Use Your Information
We use the information we collect to:
- Prepare and file FCC license renewal applications on your behalf
- Communicate with you about your filing, including status updates and required follow-up
- Process payment for our services
- Respond to inquiries and provide customer support
- Send you information about services relevant to FCC compliance, where you have agreed to receive such communications
- Improve our website and services
- Comply with legal obligations and enforce our Terms of Service
3. SMS / Text Messaging Program
If you provide your mobile phone number and opt in to receive text messages from us, the following applies:
- We use SMS to send appointment reminders, filing status updates, compliance deadline reminders, and, where you have separately agreed, promotional messages about our services.
- Message frequency varies depending on your filing status and any active conversation with our team.
- Message and data rates may apply. Contact your wireless carrier for details about your plan.
- Consent to receive SMS messages is never a condition of purchasing any service from us.
- You can opt out of text messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and you will no longer receive messages from us unless you opt in again.
- For help, reply HELP to any message, or contact us using the information in Section 10 below.
- Carriers are not liable for delayed or undelivered messages.
Mobile Information and Consent Sharing
Mobile phone numbers and SMS opt-in consent collected for our text messaging program are not shared with, sold to, or rented to any third party or affiliate for their own marketing or promotional purposes. Mobile opt-in data and consent are not shared with third parties for purposes unrelated to providing you the Services described in this policy.
We may share your mobile information with subprocessors who help us operate our SMS program (for example, our SMS/telephony platform provider) solely to deliver the Services described in this policy. Those subprocessors are contractually restricted from using your information for their own marketing purposes.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, including our SMS/telephony platform, payment processor, email provider, CRM, and website hosting provider, under confidentiality obligations
- The FCC, solely as necessary to complete the licensing filing you have engaged us to prepare and submit on your behalf
- Professional advisors such as accountants, auditors, or legal counsel, where necessary
- Law enforcement or regulators, where required by law, subpoena, or valid legal process
- A successor entity, in the event of a merger, acquisition, or sale of business assets, subject to standard confidentiality protections
5. Data Retention
We retain your information for as long as necessary to provide the Services, comply with legal and regulatory recordkeeping obligations related to FCC filings, resolve disputes, and enforce our agreements. Filing records may be retained for the duration required by applicable FCC recordkeeping rules.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember preferences, and understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
- Marketing communications: You may unsubscribe from marketing emails using the unsubscribe link in any email, or from SMS by replying STOP.
- Access and correction: You may contact us to request access to, correction of, or deletion of your personal information, subject to our legal recordkeeping obligations for completed FCC filings.
- Do Not Track: Our Site does not currently respond to browser Do Not Track signals.
If you are a resident of a state with a comprehensive privacy law (such as California, Colorado, Connecticut, Virginia, or others), you may have additional rights under that law, including the right to know, delete, or opt out of certain processing of your personal information. To exercise these rights, contact us using the information in Section 10.
9. Children's Privacy
Our Services are intended for businesses and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
National Radio Licensing
Email: info@nationalradiolicensing.com
Phone: +1 (844) 651-0712
Website: https://nationalradiolicensing.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Material changes will be posted on this page.